REMOTE ASSISTANCE
We now offer “Go to Assist”
remote online assistance,
which allows our staff to deliver
live service support to any PC, Mac,
or mobile device – all remotely.
Need help with your bookkeeping? Not sure how to fill out your tax forms? Look
no further! With Go to Assist, we can now access your computer or mobile device
(iPads and iPhones) and show you how, right from the comfort of your home.
Some of the key features of our new program include:
» Two-way screen sharing
» File transfers
» Session recordings
» Annotation tools
» And much more!
Your accountant will send you a code and URL link to begin using Go To Assist. They will help guide you through the steps to set up the plug-in and once you are set up, they will be able to view your screen and will take control of your mouse and keyboard. Contact us to get started.